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During submission, the corresponding author is required to insert co-authors’ names and e-mail addresses for the authorship of the manuscript. Duplicate accounts happen, most of the times, he/she inserts a different e-mail address of a co-author (who already has an account in the system). It also happens when the user forgets or doesn’t know his password and, instead of resetting it, he creates another account with a different e-mail address. This causes miscommunication between RBZ editorial office and the authors, […]